Job Summary

• Coordinates the review and investigation of occurrences and potentially compensable events. Assists legal counsel in the preparation of defense for liability suits. Assists in maintaining a hospital-wide awareness of patient and associate safety, risk management, and quality review.

Minimum Qualifications

• Education/Training
  • Bachelor’s degree in Business or healthcare field.

Experience

• 2 years risk management experience in hospital or insurance field. Nursing background a plus.

License/Certification/Registration

• No special certification, registration or license required.

Knowledge, Skills & Abilities

• Verbal and written communication skills. Basic computer skills preferred.

Primary Duties and Responsibilities

1. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
2. Coordinates a patient complaint system to centralize the data collection and maintenance of information.
3. Defines and activates reporting procedures to facilitate the notification to administration of all significant patient, visitor, or product incidents.
4. Develops internal controls to reduce financial losses associated with claims, decreasing the number, frequency, and severity of claims.
5. Ensures effective patient and family communications related to patient care and safety problems to enhance the hospital’s community relations image and consumer confidence.
6. Ensures that quality standards are maintained related to all incidents through review, analysis, and follow-up studies to improve patient care.
7. Establishes an effective patient and visitor incident reporting system with specific reporting and guidelines in high-risk departments, specialties, and other departments.
8. Identifies and corrects potential risks in an effort to reduce and prevent potential injuries or losses. Participates in risk identification and control programs.
9. Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
10. Performs other duties as assigned.
11. Prepares and presents risk management educational programs.
12. Provides necessary statistical reports and other related information as required by hospital and medical staff. Prepares, reviews, and maintains claim files.

APPLY: https://careers.medstarhealth.org/global/en/job/45045/Risk-Manager